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Frequently Asked Questions

Select the category you wish to receive additional information on.
Q.What are your hours?

A.  Our normal hours are 11am-10pm Sunday through Thursday, and 11am-11pm on Friday and Saturday. However, please contact your local LongHorn Steakhouse for verification, as hours of operation can vary slightly depending on location. Please click here and use our Restaurant Locator to determine the LongHorn Steakhouse nearest you.

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Q.Where can I view a copy of your menu?

A.  Please click on this link for information about our menu items. Most of our lunch entrees are under $10, and our dinner entrees range from $10 to $20 and higher. Please contact your local LongHorn Steakhouse for information on specific pricing, as it can vary slightly by location.

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Q.Can I make a reservation?

A.  While we do not accept reservations, we do offer Call-Ahead Waiting. Call-Ahead Waiting allows you to call as you leave for the restaurant and put your name on the wait list. This reduces the amount of time you have to wait at the restaurant.

If you want to book a party room or large group, please contact your local LongHorn Steakhouse. Some restaurants have private rooms available and we will be happy to make arrangements for larger groups, subject to space availability.

Please click here and use our Restaurant Locator to determine the LongHorn Steakhouse nearest you.

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Q.Do you offer any specials or discounts?

A.  LongHorn offers specials from time to time in selected markets. When coupons are issued they are usually issued in your local Sunday newspaper. While we do not have any special online coupons or discounts, we invite you to Join the LongHorn LowDown mailing list. You can receive a complimentary appetizer for joining our mailing list. Just click on this link http://www.fishbowl.com.clt/lnghrn/lp/joinzip.asp to join.

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Q.How long will it take to receive gift cards ordered online?

A.  We have several shipping methods for you to choose from when ordering gift cards online. Regular mail usually takes 7 to 10 business days for delivery and cannot be tracked. We also offer several FedEx shipping options if you desire expedited service.

Please remember that orders placed before 12:00 p.m. Eastern Time, Monday through Friday, are usually shipped the same day as ordered, except for holidays.

Click here to order a gift card.

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Q.Do gift cards ever expire or decline in value?

A.  Our gift cards never expire and do not decrease in value. They make the perfect gift for any occasion!

Click here to order a gift card.

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Q.Can Darden gift cards be redeemed at LongHorn Steakhouse?

A.  Currently, Darden branded gift cards from our parent company (cards carrying the Darden logo on the front of the card) can be redeemed at LongHorn Steakhouse. Likewise, LongHorn Steakhouse gift cards are redeemable at other Darden restaurant concepts.

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Q.
How can I join your email list to receive the latest news from LongHorn Steakhouse?

A.  Join the LongHorn LowDown mailing list and receive a complimentary appetizer for joining. Click this link http://www.fishbowl.com/clt/lnghrn/lp/join/joinzip.asp to join.

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Q.Can I get a recipe of one of your menu items?

A.  We’re glad you enjoy our food. Our proprietary recipes are part of the special LongHorn dining experience! So, we hope you understand that we can’t share them and we hope you’ll continue to enjoy your favorite on your next visit to LongHorn.

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Q.Where can I find nutritional information on your menu items?

A.  Nutritional information on specific products is not currently available. It is a key part of the LongHorn experience that we try to accommodate requests for specific food item preparation in order to meet your needs. Please let your server know if you have a specific dietary request and we will make every effort possible to fulfill your request.

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Q.Where can I find information on gluten intolerance?

A.  Please click on this link to find suggestions to reduce gluten in our menu items. Please click on this link www.gluten.net to visit the Gluten Intolerance Group’s website.

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Q.Why was my seasonal favorite taken off the menu?

A.  Many of our guests enjoy our seasonal menu items. Generally our seasonal menu items are available for a limited time, but it is quite possible an item will return to the menu again in the future if it is received well. We hope you'll try some of our other seasonal menu items on your next visit to LongHorn. Please click on this link to see what delicious new seasonal offerings we are currently featuring.

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Q.When is a new restaurant opening?

A.  New restaurants usually open 3 to 4 months after construction begins. Look for our "Now Open" sign so you can try all of our LongHorn favorites like our legendary steaks, hand-cut salmon, and slow-cooked baby-back ribs!

We also update our Restaurant Locator online when a new restaurant is open. Click here and use our Restaurant Locator to determine the LongHorn Steakhouse nearest you. Click here for a listing of our most recent restaurant openings.

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Q.What are your procedures for employment at a new restaurant opening?

A.  We post a "Now Hiring" sign outside our restaurants when we begin the hiring process. These signs are usually posted 3 to 4 weeks before a new restaurant opens. New restaurants conduct job fairs to fill open positions. The dates of the job fair are listed on the "Now Hiring" sign.

Once the "Now Hiring" sign is posted you are welcome to go on site to speak with our management team about possible opportunities.

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Q.How can I franchise a LongHorn Steakhouse?

A.  Our restaurants are all company owned, so we are not currently accepting franchising offers. If you are interested in management within our company, please submit an online resume at http://longhorn.submit4jobs.com/.

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Q.
How do I get a donation from LongHorn Steakhouse for my non-profit organization or event?

A.  One of LongHorn's core values is to contribute to the communities we serve. Over the past 20 years, LongHorn Steakhouse has raised a combined total of nearly $3 million dollars for Children's Healthcare of Atlanta, which aids children suffering from a variety of illnesses. We also support our local communities through our local restaurants. Requests for charitable donations should be made to your local restaurant manager.

Please click here and use our Restaurant Locator to determine the LongHorn Steakhouse nearest you.

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Q.Who may I contact with media and advertising related proposals?

A.  Please contact Camelot Communications with all television, radio, print and outdoor-related advertising opportunities. Please submit your proposal in writing to:

Camelot Communications
Attention: Charlie Thomas
One Glen Lakes Park, Suite 700
8140 Walnut Hill Lane
Dallas, TX 75231

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Q.
Who may I contact with sports, auto racing or other entertainment-related sponsorship information?

A.  Please contact Camelot Communications with all sports and entertainment related sponsorship opportunities. Please submit your proposal in writing to:

Camelot Communications
Attention: Charlie Thomas
One Glen Lakes Park, Suite 700
8140 Walnut Hill Lane
Dallas, TX 75231

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